This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Re-register computer issue - no tamper protection password

We have just started using Sophos Cloud. A computer was registered using a link from the wrong persons email. We deleted that computer from the Cloud. Now we cannot re-register that computer because of tamper protection on that computer. We cannot get the password because the computer has been deleted. Is there a way to retrieve the password after to computer has been deleted? Is there a way to uninstall without the password? This is version 11.2.5 Cloud



This thread was automatically locked due to age.
Parents Reply
  • Hi Aditya,

    I'm having exactly the same issue as Gavin and Owen explained above and I can't sort it out...

    Deleted my mac from the computer list in Sophos central and can't remove Sophos, because of the tamper protection password (which can only be changed on the computer list).

     

    Is it possible to help me out with this?

     

    Thanks & kind regards,

    Pieter, 

Children