Install Error unknown

Hi,

We recently deploy Endpoint central to all our servers around 120+ between Windows and Linux, all went fine but two that i get same error on screen gui and the log just said the following, there's something relevant to check what is failing?

2019-07-06T22:14:27.7812689Z INFO : Installing Component: Sophos HitmanPro Alert (64 bit)
2019-07-06T22:14:27.8632865Z INFO : Trying IProductSetup2 interface.
2019-07-06T22:14:34.7879153Z INFO : Installed Sophos HitmanPro Alert (64 bit): 0 (reboot code: 1)
2019-07-06T22:14:34.9705021Z INFO : Installing Component: Sophos AutoUpdate XG
2019-07-06T22:14:35.0163929Z INFO : Trying IProductSetup2 interface.
2019-07-06T22:14:35.0173693Z INFO : Trying IProductSetup interface.
2019-07-06T22:14:44.0129425Z INFO : Installed Sophos AutoUpdate XG: 0 (reboot code: 0)
2019-07-06T22:14:44.0148953Z INFO : Data folder: C:\\ProgramData\\Sophos\\AutoUpdate\\data
2019-07-06T22:14:44.0158717Z INFO : Writing state file C:\\ProgramData\\Sophos\\AutoUpdate\\data\\status\\SophosUpdateStatus.xml
2019-07-06T22:14:44.0188009Z INFO : Writing XML for the state of the components
2019-07-06T22:14:44.0217301Z INFO : Writing state sdu to registry.
2019-07-06T22:14:44.0588333Z INFO : Writing state uninstaller64 to registry.
2019-07-06T22:14:44.1057005Z INFO : Writing state sed64 to registry.
2019-07-06T22:14:44.1525677Z INFO : Writing state sse64 to registry.
2019-07-06T22:14:44.1916237Z INFO : Writing state sfs64 to registry.
2019-07-06T22:14:44.2463021Z INFO : Writing state mcsep to registry.
2019-07-06T22:14:44.2892637Z INFO : Writing state clean64 to registry.
2019-07-06T22:14:44.3322253Z INFO : Writing state fim to registry.
2019-07-06T22:14:44.3810453Z INFO : Writing state esh64 to registry.
2019-07-06T22:14:44.4249833Z INFO : Writing state shs to registry.
2019-07-06T22:14:44.5079773Z INFO : Writing state ui64 to registry.
2019-07-06T22:14:44.5509389Z INFO : Writing state efw64 to registry.
2019-07-06T22:14:44.5968297Z INFO : Writing state savxp to registry.
2019-07-06T22:14:44.6397913Z INFO : Writing state sme64 to registry.
2019-07-06T22:14:44.6983753Z INFO : Writing state ntp64 to registry.
2019-07-06T22:14:44.7403605Z INFO : Writing state hmpa64 to registry.
2019-07-06T22:14:44.7833221Z INFO : Writing state sau to registry.
2019-07-06T22:14:44.8272601Z ERROR : SetupPluginCommand::onRun() failed with ComponentInstaller::InstallError: Failed to install component(s)
2019-07-06T22:14:44.8282365Z INFO : Command 'SetupPlugin' completed with failure with reboot code '1' and error message 'No se ha podido instalar el software'.
2019-07-06T22:14:44.8301893Z ERROR : Installation failed.
2019-07-06T22:14:44.8321421Z INFO : Sending HTTP 'POST' request to: sophos/management/ep/install/events/endpoint/7e3c0629-e903-f439-a920-9794a4340e36
2019-07-06T22:14:47.1208237Z WARNING : WinHttpGetProxyForUrl returned: 12180
2019-07-06T22:14:47.1227765Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2019-07-06T22:14:47.1247293Z INFO : Set security protocol: 00000800
2019-07-06T22:14:47.1257057Z INFO : Opening connection to mcs-cloudstation-us-east-2.prod.hydra.sophos.com
2019-07-06T22:14:47.1423045Z INFO : Sending request for connection confirmation through potential proxy
2019-07-06T22:14:47.1432809Z INFO : Request content size: 0
2019-07-06T22:14:47.6588201Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2019-07-06T22:14:47.6637021Z INFO : Certificate check succeeded
2019-07-06T22:14:47.6646785Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2019-07-06T22:14:47.8150441Z INFO : Response status code: 200
2019-07-06T22:14:47.8160205Z INFO : Response data size: 168
2019-07-06T22:14:47.8160205Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2019-07-06T22:14:47.8169969Z INFO : Request content size: 1137
2019-07-06T22:14:47.8189497Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2019-07-06T22:14:47.8238317Z INFO : Certificate check succeeded
2019-07-06T22:14:47.8248081Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2019-07-06T22:14:48.3999077Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2019-07-06T22:14:48.4057661Z INFO : Certificate check succeeded
2019-07-06T22:14:48.4067425Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2019-07-06T22:14:48.4067425Z INFO : Response status code: 200
2019-07-06T22:14:48.4077189Z INFO : Response data size: 0
2019-07-08T17:11:25.8395836Z INFO : Data folder: C:\\ProgramData\\Sophos\\AutoUpdate\\data
2019-07-08T17:11:26.0583420Z INFO : Data folder: C:\\ProgramData\\Sophos\\AutoUpdate\\data
2019-07-08T17:11:26.0612718Z INFO : Sending HTTP 'PUT' request to: prod/2019-07-08T17:11:26Z-2019-07-08T17:11:26Z-d738062f-a865-5331-b867-f82e6ccbe631.json
2019-07-08T17:11:28.6629342Z WARNING : WinHttpGetProxyForUrl returned: 12180
2019-07-08T17:11:28.6648874Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2019-07-08T17:11:28.6668406Z INFO : Set security protocol: 00000800
2019-07-08T17:11:28.6687938Z INFO : Opening connection to t1.sophosupd.com
2019-07-08T17:11:28.6707470Z INFO : Request content size: 3495
2019-07-08T17:11:29.8123924Z INFO : Sending request
2019-07-08T17:11:29.8143456Z INFO : Request sent
2019-07-08T17:11:30.4208142Z INFO : Sending request
2019-07-08T17:11:30.4227674Z INFO : Request sent
2019-07-08T17:11:30.4325334Z INFO : Response status code: 200
2019-07-08T17:11:30.4344866Z INFO : Response data size: 0
2019-07-08T17:11:30.4354632Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2019-07-08T17:11:30.4374164Z INFO : Telemetry Response:
2019-07-08T17:11:30.4432760Z INFO : User profile unloaded
2019-07-08T17:11:30.6542216Z INFO : Cleaning up extracted files
2019-07-08T17:11:31.1268960Z ERROR : Exception: Setup program failed with code: 1