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Sophos Central in a Citrix environment...XENs keep re-protecting

Hi

I'll try be as clear as possible as some of the work is out sourced to a 3rd party so haven't got the full information but will provide what I can.

In our organisation we have a Citrix environment which takes from a gold image then pushes out that image to a couple of xen servers.

The problem is, each server every night registers as night as a new server again and I have numerous "example-xen-01" in my Sophos Central.

I followed the below https://community.sophos.com/kb/en-us/12561 on the gold image which I thought was the correct process for not letting this happen.

Could someone point in the direction of where I have gone wrong?



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