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Discussions Top 5 Issues With Sophos Central (My Experience)

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Top 5 Issues With Sophos Central (My Experience)

skyisbluescreen over 5 years ago

1. UNINSTALLING ENDPOINTS is a Patience Course

2. Re Installing Endpoint is a Complimentary to the above

3. UI Shows Updated Console Shows Failed & Vice Versa issues

4. FALSE HITMAN PRO Blocks on Systems Specially against MS Files

5. Dashboards are Slow Even if Its CLOUD\CDN Etc, Peak Hrs Its Sluggish

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Gowtham Mani over 5 years ago

Hi skyisbluescreen

Thanks for sharing your experience with Sophos. I will pass on your feedback to the concerned team and I can assure you that few points mentioned in the post are already being looked into.

Regards,

Gowtham Mani
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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Badrobot over 5 years ago

Let's be fair, if it was easy to uninstall an AV it would be worthless right?

Also you seem to have a lot of issues that I have never seen and I have been using Sophos Central for over a year.

Are you still using Sophos maybe we can trouble shoot them out?

Respectfully,

Badrobot
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skyisbluescreen over 5 years ago in reply to Badrobot

Well... When there is an Legitimate Way to remove an AV by disabling Tamper, It should work. But here its tough

Glad your experience has been great. But may be i have 13K Endpoints running Sophos . So may be i got my own stack of issues.

Most of the issues highlighted are acknowledged by Sophos Support when i raise support CASES
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