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Office 365 Excel Add-ins

Normally I would add the PATH into Sophos Central to allow an application, but when a user tries to install the Bing Maps Excel add-in no path is reported within Sophos and therefore I cannot allow this add-in with a path exemption.

So... what is the correct way to allow users to install Office 365 add-ins into their desktop versions of Office 365?

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0 Yashraj S over 5 years ago

Hi chunker

When you try adding Bing Maps, is there any Sophos Detection or error? For full functionality of Office 365, you may want to create web exclusions by following this article.

Thanks,

Yashraj Singha
Manager | Global Community Support
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0 chunker over 5 years ago in reply to Yashraj S

I have added some of those exceptions when we first deployed the cloud based Sophos solution in order for Office 365 to work at all. When a user logs into the web based PORTAL, they can access all Office items as normal, they just can't access add-ins through the Office desktop applications. There are ZERO messages at their workstation and ZERO messages through the Sophos Central portal.

The IT team now has access to the Bing Maps issue in question, as we have a different policy, but I cannot find the EXACT item that makes a difference between the ALL USERS policy and the IT policy.
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0 chunker over 5 years ago in reply to Yashraj S

I have added some of those exceptions when we first deployed the cloud based Sophos solution in order for Office 365 to work at all. When a user logs into the web based PORTAL, they can access all Office items as normal, they just can't access add-ins through the Office desktop applications. There are ZERO messages at their workstation and ZERO messages through the Sophos Central portal.

The IT team now has access to the Bing Maps issue in question, as we have a different policy, but I cannot find the EXACT item that makes a difference between the ALL USERS policy and the IT policy.
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0 Adithyan Thangaraj over 5 years ago in reply to chunker

Hi chunker

Thank you for your response. Kindly please DM me your license number and enable remote assistance on your Sophos Central Dashboard with the help of this KBA. Also help me with the policy names so that I can compare them.

Regards,

Adithyan Thangaraj
Community Support Engineer | Sophos Technical Support
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