This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Alerts not cleared automatically after endpoint reboot

Hi All

We have about 30 servers with Sophos Central and few days ago we got an alert on all of them saying they need to be rebooted after some Sophos updates been installed.

I have rebooted all the servers but alerts still there.

Do I need to clear all the alerts manually? (If so, thats a bit crazy, imagine people with hundreds of endpoints)

Thanks

This thread was automatically locked due to age.

Parents

0 Roman Korchak over 5 years ago

Just been on the phone with sophos support - its by design that reboot alerts not cleared automatically after server is rebooted.

but alerts can cleared in bulk by going to dash board and selecting alerts and marking as acknowledged
Cancel
Vote Up 0 Vote Down

Cancel
0 StephenMcKay over 5 years ago in reply to Roman Korchak

Do you see any Update Succeeded messages after the "Failed to install hmpa64: a reboot is required before the installation can succeed" message?

Stephen
Cancel
Vote Up 0 Vote Down

Cancel

Reply

0 StephenMcKay over 5 years ago in reply to Roman Korchak

Do you see any Update Succeeded messages after the "Failed to install hmpa64: a reboot is required before the installation can succeed" message?

Stephen
Cancel
Vote Up 0 Vote Down

Cancel

Children

No Data