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[Sophos Notification] Sophos Central: SSP Service not starting on Central Windows Servers

Hi Community,

[Update] A fix for this issue has been released and confirmed to prevent the issue on July 13, 2018. Please revert the changes made under the 'Workaround' section, if you have performed this.

SSP service not starting on Central Windows Servers. Issue has mostly been seen with Exchange servers running various versions. As a workaround, turning off "Automatically exclude activity by known applications" in the Threat protection policy resolves the issue.

Development is currently testing a permanent fix for release.

Please see this KB article for instructions on what to do and for the latest updates.

Regards,



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