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Unable to install Sophos Enpoint - No log found

Hello,

i can't install Sophos on a Windows 2016 Server. I was need to uninstall a previous installation of Sophos Enpoint because the sub estate was not the good one. Now after a bad uninstallation error, i can't install the new installation:

The following service is visible :

I deleted c:\program files\sophos and x86 folder

I don't find any log in the temp folder.

Thanks

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0 jak over 6 years ago

The logs of the thin installer go to:
C:\ProgramData\Sophos\CloudInstaller\Logs\

If it installs software then you would get logs in the installing user temp location, i.e. %temp%

Regards,

Jak
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0 Julian Cast over 6 years ago in reply to jak
Hello,

i solved this problem.

I take a copy on another good installation on another server from C:\Program Files (x86)\Sophos and C:\Program Files\Sophos to original folder

Stop all services of Sophos

Réinstalling Sophos

Uninstalling

OK
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Reply

0 Julian Cast over 6 years ago in reply to jak
Hello,

i solved this problem.

I take a copy on another good installation on another server from C:\Program Files (x86)\Sophos and C:\Program Files\Sophos to original folder

Stop all services of Sophos

Réinstalling Sophos

Uninstalling

OK
Cancel
Vote Up 0 Vote Down

Cancel

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