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Discussions installation failed: could not register with sophos central

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installation failed: could not register with sophos central

Mark Shear over 6 years ago

Hi,

When installing on a single pc i get the following error "installation failed: could not register with sophos central". Any ideas, the pc has access to the web and does not go through a proxy.

thanks.

Mark

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0 Mark Shear over 6 years ago

had to delete the pc from sophos central. works after that.
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0 Mathew James Publico over 6 years ago in reply to Mark Shear

Hi Mark,

After deleting the PC, what to do next? Could we just add it back again then re-install the client on the machine?
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0 Simon McAllister over 6 years ago in reply to Mathew James Publico

Just re-install the endpoint. It will automatically add it back to Sophos Central. You'll then just need to add it to your chosen computer group.

Hopefully, that misleading error will be put right in future :)
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0 Simon McAllister over 6 years ago in reply to Mathew James Publico

Just re-install the endpoint. It will automatically add it back to Sophos Central. You'll then just need to add it to your chosen computer group.

Hopefully, that misleading error will be put right in future :)
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