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I have a problem with Sophos Central's AD Sync Utility that makes no sense.
I've already been through the doco at https://docs.sophos.com/central/Customer/help/en-us/central/Customer/tasks/wg_adsyncsetup.html
And from what I can tell it's correct, but it isn't working as described or expected. So, to get on with it:
Search Scope: OU=Domain Users,DC=domain,DC=internal
When I have this, and just this, defined it pulls all of the users out of this OU and any OU under it, which is what I'd expect. The problem is when I try to limit those results to only members of a security group I named Sophos_Sync.
When I put the following Additional LDAP Filter in it all breaks.
When I click on Preview and Sync the results show me that it wants to remove people from Sophos Central who are definitely members of that group. I can pull up the group and look at the membership and everyone listed for removal is in that group. I honestly don't get what is going wrong.
Hi Richard Simon
Thank you for contacting us. I'd request you to open a support case here as your problem can be resolved faster if it is troubleshooted through the remote session as we need to check the multiple things first.