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An issue has been identified where Partner and Enterprise Admins are not able to add new customers (or subestates) into either their current or new Global Policies.
This article has been published to provide more information and will be updated accordingly.
We can now confirm that after an update on August 17th, the root cause has been resolved, and any current Global Policies that trigger this error can be resolved, by
For more information, please visit:https://community.sophos.com/kb/en-us/134514