Emergency Inbox: Now available in Sophos Email on Central

News: Feature update



Email is a critical business application in most organizations, so we are pleased to announce that the latest release for Sophos Email adds a 24/7 emergency inbox to your existing suite of business continuity features - keeping users productive even during Microsoft Office 365 or Google Cloud downtime.


How it works

In the event of third party cloud email service provider outages, alerts are provided if mail can’t be delivered to a server/service, email is then queued for delivery to ensures no email is lost, and access to that queued email is now provided from a 24/7 emergency inbox inside the end user portal.



  • Updates will be automatically applied to your Sophos Email service in Sophos Central
  • Any custom settings will be unaffected by the change