Server Protection high cpu usage


I am experiencing a performance issue with sophos antivirus on the ERP server.

We are switching from another antivirus vendor to sophos and we recently installed version 10.8.6 VE3.78.5 of the sophos server protection on our server and it started consuming 100% of the CPU.

I tried to disable most features, but it didn't work.

So, I ended up removing the AV and I had no more problems.

Our server is running Windows Server 2016 and we made all exclusions for ERP - Protheus TOTVS folders and processes.

If anyone has dealt with this type of problem and can share it, I would appreciate it.