I am not getting the health status from linux servers on Sophos Central

I am not getting the health status from linux servers on Sophos Central. I have enabled heartbeat which i believe is pre-req, but i am still not getting a health status. Any ideas?

  • Hi  

    Could you please confirm the which server protection license you are using? Is it standard or Advanced? As Sophos Anti-Virus for Linux 10 offers additional capabilities which include Malicious Traffic Detection and Sophos Security Heartbeat (applies to Central Server Protection Advanced licenses only). Also, request you to please check this list of system requirements of the Sophos Anti-Virus for Linux for Sophos Central.

  • In reply to Shweta:

    Hi Shweta,

     

    We are using server advanced, through Sophos Central. The agent is version 10.4.1.

    The server is Centos 7 and meet all the requirements as setout in the above link.

     

    Martin