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My laptop was recently repaired which ended up being most of the internals of the laptop, motherboard, harddrive and screen (it had a lot of issues and was a refurb). The Dell engineer then installed a new copy of win10.
I have a 5 user licence and I don't know how to deal with this. In the first place because I don't know which key I used on this laptop, and 2ndly because I'm assuming that just entering the same key will not be recognised due to the change in internals of the laptop.
What should I do?
To transfer your license to another computer, please follow these steps:
Open Sandboxie Control >> Help >> Register Sandboxie Click “OK”Click on “Clear license information”After that, you can re-activate the key on another computer that you own.
If you don't know what keys you used, then I recommend you perform the steps and all of your 5 computers, and then re-activate each (while tracking down which key was used for each of them)
For further assistance regarding licensing, please email firstname.lastname@example.org
In reply to Barb@Sophos:
Thanks for the reply. That would work if I had access to the original install, but the laptop motherboard has been replaced and the system re-installed from scratch.
I suppose the question is similar to "how to unregister for a stolen computer". Is there a way?
In reply to Francis George:
If you don't have access to the computer, you can't deactivate (nor use) Sandboxie. So you can re-use that license as needed.
For additional assistance, please email email@example.com