not working on win 7 ultimate 32 bit

I have several questions. 1. I just updated a win 7 ultimate 32 bit to 5.30 and after not working to 5.31. when i open the control panel, it has a flashing icon in the system tray. it has an option to show errors or quit. I choose show errors and it does nothing. Cant get it to show anything. I have uninstalled both versions and reinstalled several times as admin.