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[SOLVED]Activation Failed - Fixed as of May 13th - Please provide feedback

Barb@Sophos

UPDATE: THIS ISSUE HAS BEEN SOLVED - PLEASE RE TRY ACTIVATING SANDBOXIE NORMALLY.
LET US KNOW IF YOU ENCOUNTER ANY NEW ISSUES WITH ACTIVATIONS.


All,

If you are experiencing issues activating Sandboxie, please be sure of the following:

1 - You are using Sandboxie 5.30
2- TLS 1.1/2 is not turned off (click on start type inetcpl.cpl --> Go to the Advanced tab and ensure Use TLS is checked) 

If the problems persist, please provide the following information in this thread:

1- Sandboxie version

2 - Screenshot of the error message

3 - Screenshot of TLS settings as covered above

4 - Windows update status (is it up to date, if so what version? )

Also, please let us know if the Offline Activation works for you:

Offline activation  --> please use this link, as the one in the offline activations steps will fail
Offline activation steps

Thank you!

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    There's not much point in adding all the details at this time, exact same problem. Sandboxie 5.30, windows 10 Pro 1809 up-to-date, unable to activate. I have used Sandboxie for many many years, have lifetime license for 3 and have paid for many others both personal and business. Was working fine until it offered the update to 5.30 5-10-19, would not activate. Removed the license info in program to try clean activation, which didn't work. Won't activate manual, now have program that says it's more than 30 days old and limited. I finally checked it out after clean activation wouldn't work and find it's a long time problem.

    It worked fine until it wanted to update 5-10 -19. I have a question: why is sandboxie continuing to update to 5.30 and break working installations? Whatever happened to "if you find yourself in a hole, first stop digging"?

    I have a copy of the original payment and key for the registration on this computer and can provide any needed info, but I've already read a number of postings that are duplicates of my situation. I hope whatever 'powers that be' concerning Sandboxie will come up with a working solution, hopefully soon??

    Randell

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  • 0

    There's not much point in adding all the details at this time, exact same problem. Sandboxie 5.30, windows 10 Pro 1809 up-to-date, unable to activate. I have used Sandboxie for many many years, have lifetime license for 3 and have paid for many others both personal and business. Was working fine until it offered the update to 5.30 5-10-19, would not activate. Removed the license info in program to try clean activation, which didn't work. Won't activate manual, now have program that says it's more than 30 days old and limited. I finally checked it out after clean activation wouldn't work and find it's a long time problem.

    It worked fine until it wanted to update 5-10 -19. I have a question: why is sandboxie continuing to update to 5.30 and break working installations? Whatever happened to "if you find yourself in a hole, first stop digging"?

    I have a copy of the original payment and key for the registration on this computer and can provide any needed info, but I've already read a number of postings that are duplicates of my situation. I hope whatever 'powers that be' concerning Sandboxie will come up with a working solution, hopefully soon??

    Randell

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