Hi,
One of out first SGN users is gonna migrate his laptop. Nowadays he is using windows 7 and he is going to use OS High Sierra.
On his first OS High Sierra login sophos asked his credentials as usual. The point is he got a warn about a password syncronization error between sophos and laptop. In addition this warn suggest create a new user certificate to avoid this matter, but he still needs use his old computer. All of this means disk will not encrypted until there is a new cert.
We can create a new user certificate with no problem but we're not pretty sure if user will be able to decrypt both computers after we create a new certificate.
What do you think about it?
--
Edgar
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