Sophos Central Endpoint and SEC: Computers fail/hang on boot after the Microsoft Windows April 9, 2019 update. Please follow knowledge base article 133945

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Windows 7 - Unable to Switch Between Logged on Users

Hi

We have Data Exchange and Config Protection installed on W7 machines.

Since installing Sophos we are unable to switch between logged on users on Windows 7. This is causing alot of frustration.

Any suggestions?

Thanks

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  • Hi twinnings98,

    SafeGuard Enterprise does not support the "Fast User Switching" feature of Windows 7 and immediately logs of a user again, that tries to logon to a machine that is currently in use by another user.

    Regards,

    Chris

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  • Is there a reason for this? This is going to cause alot of problems in our organisation. Thanks!

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  • I too would like to know why?  This is really messing up our planned configuration for our new images.  We have a lot of POS type machines used by multiple users.  How does everyone else get around this?  I don't want to have to go shopping for yet another encryption product to handle those machines.

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