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Safeguard Fingerprint logon - Lenovo laptop(s)

Cerebus06

I am having a real time attempting to get the fingerprint logon solution to work.  I'm attempting to utilize this with Lenovo laptops.

The first question I've got is - is it possible to not have Fingerprint software installed on the system, install Safeguard, and then later install Fingerprint software (the proper version of course)?  Will Safeguard pick it up and use it then?

Secondly, is it possible to have multiple users on the same laptop log into POA using Fingerprint?

Third, does Safeguard recognize multiple Fingerprints on the same fingerprint profile?

:2395


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    We have multiple Lenovo laptops in our enterprise - T400, T60, T61, X301.  The one I'm specifically working on right now is the X301.  I've not had any issues with any of the other models... but I've noticed that all the other models of Lenovo laptops use UPEK Fingerprint Software, while the X301 uses the Authentic Fingerprint Software.

    We are using Safeguard Enterprise in our workplace.

    I have updated the Fingerprint Software on each laptop I install SGE on to the latest version.  With UPEK I'm using v.5.8.5.6014, and with Authentic I'm using v.3.3.2.27.  Both should be higher than the required SGE versions according to my documentation.

    Yes, I do have Fingerprint set in the policy option for the Authentication policy.

    I was actually finally able to get it set up and installed on the X301 yesterday, but now I'm having a strange issue where the POA doesn't seem to want to register the fingerprint of the user.  Once the user registered their fingerprint in the software in windows, on a reboot the POA matches a fingerprint but doesn't find any login credentials associated with it, so you have to uncheck "log in to windows" (or whatever the checkbox is named) and then swipe the fingerprint on Windows Logon.  However - no matter how many times we do that POA doesn't seem to want to register the fingerprint with the user's login credentials.

    :2442
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    We have multiple Lenovo laptops in our enterprise - T400, T60, T61, X301.  The one I'm specifically working on right now is the X301.  I've not had any issues with any of the other models... but I've noticed that all the other models of Lenovo laptops use UPEK Fingerprint Software, while the X301 uses the Authentic Fingerprint Software.

    We are using Safeguard Enterprise in our workplace.

    I have updated the Fingerprint Software on each laptop I install SGE on to the latest version.  With UPEK I'm using v.5.8.5.6014, and with Authentic I'm using v.3.3.2.27.  Both should be higher than the required SGE versions according to my documentation.

    Yes, I do have Fingerprint set in the policy option for the Authentication policy.

    I was actually finally able to get it set up and installed on the X301 yesterday, but now I'm having a strange issue where the POA doesn't seem to want to register the fingerprint of the user.  Once the user registered their fingerprint in the software in windows, on a reboot the POA matches a fingerprint but doesn't find any login credentials associated with it, so you have to uncheck "log in to windows" (or whatever the checkbox is named) and then swipe the fingerprint on Windows Logon.  However - no matter how many times we do that POA doesn't seem to want to register the fingerprint with the user's login credentials.

    :2442
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