We'd love to hear about it! Click here to go to the product suggestion community
We´ve just upgraded to Safeguard Enterprise 8.3 and created new Configuration Packages for the clients.
New MacOS Ver. 10.15.2 now fails with SOAP-Test Error:
Anybody knowing a solution for this issue?
Thanks and Regards
Are your Mac clients configured to use SSL?
In reply to MichaelMcLannahan:
Yes, the Configuration Package is configured with SSL Transport Security.
On Windows Clients it is working also with new installations.
In reply to mkalmer:
It would probably a certificate problem in the authentication process with the SSL transportation method for MAC.
Please refer to this article to troubleshoot the communication process.
In reply to Jasmin:
I just wanted to follow up with you on this thread, please let us know if you are still facing the above-mentioned issue. Feel free to reach out to us for any further concerns.
You might be using an SSL certificate, which did not longer meet the requirements, given by Apple.Please check the following KBA for more details:
If you could not meet the above mentioned requirement - you might need to consider switching off the server verification.
For more information about please see the related part from the manual:
example "sudo sgdeadmin --disable-server-verify" or "sudo sgfsadmin --disable-server-verify".