Safeguard keeps locking clients out of their Laptop.

Hi All,

 

Ive an odd problem with specific users whereby they will be happilly working away and suddenly SAFEGUARD will lock them out of their laptop and not allow them back in.

When i check in the console it shows that the user account is disabled, i re-enable if and after several reboots and logins using my account they are then able to login again.

Only for it to happen later that day.

I cant find anything in the event viewer and nothing in the Safeguard console logs either.

 

Can anyone suggest anything please while i get a ticket logged with support.

 

TIA.