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Saludos, tengo inconvenientes en consola de administración de sophos safeguard, la cual tengo algunos usuarios que de manera aleatoria, no se pueden crear manualmente certificados, adjunto la imagen y si me pueden ayudar a resolverlo, tengo ya varios usuarios de red nuevos y viejos que se esta volviendo recuerrente.
La versión es 8.00.0.280.
I'd like to know whether there is any special character or non-RFC compliant special characters in the email address of the user except @.
If it is existing in the email address, Safeguard version 8.0 will give you an error while creating a certificate.
This issue was already addressed to be implemented in version 8.10. I'd recommend you to upgrade your Safeguard to version 8.10 which will resolve this problem.
In reply to Jasmin:
A pleasure, and thank you very much.I tell you, which is possible because of the version I was reading and I have the 8.00.0.280 version of the console, you have the link where I can download this and if there are more versions above.
There is a procedure, I need to read more about this because I would already enter an RFC to proceed to this.
Thank you very much, anything I inform you.
In reply to SL2ImMAF:
Please refer to this article which will guide you to mysophos portal and from where you can download the latest version of any product.