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Safeguard 8.10 compatibility with 8.0 back end client

Stuart Morrissey

Hi

Looking at upgrading the version of Safeguard we currently have in use and want to confirm;

I've read the docs for the new release and can't see it but would there be any compatibility issues with the new 8.10 client while using 8.00.0.280 backend ?

Additionally, what is the best practice for upgrading the back end client ? Should it match the windows/mac client version in production ?

Cheers in advance.



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  • +1

    Hi - I am running 8.1 client with a 8 server backed on a few clients. You do need to make sure you do something about the Outlook encryption policy/function that is integral to the 8.1 client. I've simply disabled the plugin on my clients as I don't have the full functionality of the 8.1 backend to control it properly.

    It works fine - no issues at all (other than the Outlook plugin) I could probably resolve this with some tinkering but in that 99% of my clients are v8 and working quite happily...I'm happy enough with a workaround for the handful of 8.1 clients.

    I asked the same question to Sophos directly in preparation for the upgrade, although I was confident that this would not present an issue...always better to be safe than sorry!

    "Hello Michael,

    This is regarding your case id # xxxxxx.
    Yes After Upgrade to 8.1, the clients on 8.00 will work as expected.
    However, in case you find any challenges, you can create a new client configuration package after upgrade and run the same on the issue facing clients.
    Let me know if you have any further concerns.
    Regards,
    Shweta Pathak"
     
     
  • 0 in reply to MichaelMcLannahan

    I was hoping you'd reply ! Cheers Michael.


    We don't use the Outlook plugin so that should be no problem. I was on the same mindset as yourself with better safe than sorry but I'm happy enough now to start testing with clients.

     

    Thanks again.

  • 0 in reply to Stuart Morrissey

    No problem! Forgot to add - I'm using it too with an "old" configuration - 8.00.0.251 too, and no issues.

    Note I have the pre-installer here as part of the original bundle - this isn't required for most installs these days.

     

     

     

    Don't forget though, that you may need to consider/plan how you're going to manage the file filters now..

    https://community.sophos.com/kb/en-us/133000

     

    Good luck with your testing!

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