File encryption icon not change when encrypted file || Synchronize encryption

Question

Hi 
 
 I have problem about icon file. When I have to encrypt file via application based encryption or manual encryption, The icon of file not change encryption icon. 
 
 How can I solve this issue? 
 
 Thank you.

Funkey · Answer

Hi, 
 due to the limitation of the OS in regards to the amount of overlay icons, it could be that the SafeGuard overlay icons are simply "pushed over the edge" by others. 
 Other 3rd party SW, especially cloud storage providers (OneDrive comes into play as well) can take up all the available slots because the icons are evaluated in alphabetical order. 
 Check out this KB for more info: 
 https://community.sophos.com/kb/en-us/108784 
 An easy workaround could be adding spaces in front of the Overlay names. 
 
 Cheers 
 F.