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Attempting to install SGN 8 on Windows 10

Hi there,

 

I am attempting to put SGN 8 standalone onto a Windows 10 laptop and it installed all fine one the pc as per any Windows 7 machine. It asks for a Pin and enables Bitlocker which is what my policy says it should so that looks all fine.

You power on the machine and goes to the Bitlocker PIN request and you put it in where it boots up ok. All fine... however, just testing the recovery options and having some issues.

If I try using Sophos recovery then it shows me a Challenge. I go to the server, put in the Key that I backed up from said computer, it asks me what volume I want to unlock and then gives me a response. Put that in the C/R machine and it accepts, goes black and reboots.

If I try to use a USB with said key then it reboots as well.

 

Just wondered if I am missing something obvious here.

 

Machine is Windows 10 Pro 64-bit

TPM 2.0 is all enabled.

No Secure boot enabled.

 

 

Any suggestions?



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