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Feature Request - Ability to delete/recall email sent via Encryption

I had a support request today from a user that needed to recall an email that she sent via encryption. Unless I am missing something there does not seem to be a way to do this. Although it is not something that is requested or would be used a lot, it would be really handy to have it when it is needed. Being that all of the messages our handled in a secure portal, it does not seem like it would be hard to implement.

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FloSupport over 5 years ago

Hi Ian Romero

Thanks for your feedback, I've forwarded over your request to our team for their consideration.

Regards,

Florentino
Director, Global Community & Digital Support
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cestlabby_c137 over 5 years ago

Hi Ian, you are correct there is no way to do this on your end. However, you can contact reflexion support (8am to 5pm EST) and look for Joe and he can "expire" the message so it would not be encrypted anymore but that's not something that should be done on a regular basis.
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