Customers are unable to download some files from Sophos.com. We are aware and investigating. We will update as soon as possible.
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We're getting frequent Reports from one's external sender adress.
Though the sender's address (Sender@domain.at) and sender's Domain (*@Domain.at) are in the allow list, those e-mails are being quarantined.
Spamscore is >80
Still, I Need to get These e-mails past the filter as they are completely safe.
Still no Reply?
Isn't there any Sophos guy in this Forum?That's not what Customer Support should be like.