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PureMessage 3.13 not compatible with Sophos Central

Our company has started the upgrade to Sophos Central. I manage the Exchange 2010 environment that is running PureMessage 3.13. When I try to install the Sophos Enpoint Security client for Sophos Central, I get an alert stating that "Installation cannot continue". the reason is "PureMessage for Exchange is installed". I have since read KB 122157 that PureMessage for Exchange is not supported with Sophos Central.

What are my options at this point for my Exchange environment?

Greg

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0 QC over 6 years ago

Hello Greg,

your PureMessage license is/was part of SESC or an Email Protection Advanced bundle?
You can't manage Endpoint/AV on your PureMessage with Central so you'd have to run it is a "stand-alone" install.

Christian
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0 Greg Friedman over 6 years ago in reply to QC

So does that mean I need to reinstall the PureMessage as a "stand alone" and it won't use the Sophos client at all? Or does it mean I need to run a stand alone version of the Sophos Endpoint client? How do I find documentation about this?
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0 Greg Friedman over 6 years ago in reply to Greg Friedman

Hi Christian:

By the way... thanks for your quick response about this.

Greg
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0 QC over 6 years ago in reply to Greg Friedman

Hello Greg,

please see section 3.3 in the applicable Startup Guide. Anti-virus is installed by PureMessage (or rather the AutoUpdate component) if a managed version isn't found.

Christian
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