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If a customer is using Central Email Gateway and Phish Threat together on the same Central account, do they still have to add the spam filter exceptions as outlined in the Phish Threat setup? One cannot add an IP to an allow list in Central Email Gateway but can add domains... I prefer to allow by IP in this scenario.
Thanks for reaching out and I apologize for this inconvenience.
If using Central Email, you should still add the related domain-exceptions for Phish Threat.
Regarding the allow by IP feature, I would advise to please upvote this suggestion on our Sophos Ideas page for increased visibility to our Product Team.
If you run into any issues regarding this, please don't hesitate to PM me directly so that I can follow up.