On some iPhones (different versions of iOS) users are reporting inability to clear the lock screen password when they have forgotten their password. The same devices also fail when a admin tries to do it and the only way forward is to wipe the device - not ideal.
The task log shows:
| Jan 15, 2018 1:27 PM | 0 |  Accepted |
|
| Jan 15, 2018 1:28 PM | 0 |  Started |
|
| Jan 15, 2018 1:28 PM | 0 |  Notified |
And nothing else happens.
Anyone else had any issues around this?
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