Device health recommendation

Other Product: Sophia intercept x for mobile

Severity: High

Description: There's a section that tells me I have allowed an app to download software yet when I check the apps listed none of them allowed an app to be downloaded. I'm concerned that  there might there be a hidden app that I can't see yet sophos detected and it is allowing appe installation? Please please advise!

  • Hi  

    Would you please help with the screenshot of the device health you are referring to? Sophos Mobile scans previously installed apps both on your device and on storage devices.