Sophos Mobile Control app error

I am in the process of setting up company phones however I am having an issues with the Sophos Control app. It says that I need to install the Sophos mobile security app to make it compliant. The security app is installed however. Without this it is not allowing me to access emails.

I have you tried performing a Sync from the app once it is installed, but still the same issue

  • Hi  

    Could you please let us know which Sophos applications have you installed on your mobile? Please post more details about your smartphone and the OS you are using.

  • I spoke to Sophos.

    Turns out the Sophos app we had selected wasn't the correct version. We cleared it and re added it. This resolved the issue

    Thanks for your help.