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PIN is not required to start the device

I have recently installed Mobile Security. One of the advisory note is that 'A PIN is not required to start device'. I have encrypted my mobile, hence PIN is mandate for me to start the device. Not sure, how SOPHOS claims that 'PIN is not required'. I thought it is more secure to enable PIN for starting the device, isn't it ? Please help me to understand one of this advisory note.

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0 Haridoss Sreenivasan over 6 years ago

Hi Ravi,

Of course, it is more secure to have a PIN for starting the device. I believe the advisory is just a suggestion and not a recommendation. However, I will look into it, Please share the document that you were referring.

Also, what is the current version of Sophos mobile security.

Haridoss Sreenivasan
Technical Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 Ravikumar Pandian over 6 years ago

Thank you Haridoss for your reply. My current version of Sophos Mobile Security version is 7.1.2474 (18) Please find the attached advisory note as a screenshot captured from my mobile.
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+1 Haridoss Sreenivasan over 6 years ago in reply to Ravikumar Pandian

Hi Ravi,

I see that the advisory is recommending to have a PIN to start device. Please refer the below image for clarification.

Let me know if this helps your query.

Haridoss Sreenivasan
Technical Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 Ravikumar Pandian over 6 years ago in reply to Haridoss Sreenivasan

Thank you, I have changed my PIN and it turns to green. Thank you for your support.

Note : In the initial page, it shows as 'PIN is not required to start the device' which has been turned to green after I have changed new PIN to start the device.

Thank you again.

Ravi
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