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Version 9.6.3353 not compatible with Android 8.1.0

FormerMember
FormerMember

Hello,

 

Last night, I got a notification saying Intercept X for Mobile is not up to date with the latest version (that is 9.6.3353). So I opened Google Play > My apps and games > Updates tab and Sophos is not showing on the list of apps to be updated (both Intercept X and Security & Antivirus Guard).

 

I decided to go to Intercept X > App security > App security issues then tapped the message saying 'New version Sophos Intercept X for Mobile 9.6.3353 available' and it redirected me to the app's page in Google Play. To my surprise, there's a banner there saying 'This app isn't compatible with your device anymore.'

 

I'm not sure why this is happening. I was still able to update my other apps to the latest version last night, so it does not look like Google has dropped support for Android Oreo (yet). An Android version usually reaches end of life just before or after it hits 3 years old, and 8.1.0 isn't quite there yet (still a few months out).

 

Although the virus definitions are still coming through as I got an update less than 8 hours ago (3.79.0:2020070702), it's rather annoying to see Intercept X say my device is 'unsafe.' Anyone have any idea what's going on?



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