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So, I've downloaded and installed the app, had it on for about 2 weeks now. I decided a few days after putting it on that I would encrypt my data just to make sure it was all safe, as the Security Advisor suggested, which is kind of cool. I have to put a pin in to unlock my phone when I power it off and on, which is fine. upsers portal
Having done that, I've now spotted that a bunch of my photos that I could access PRIOR to encryption are no longer showing up on my phone.
How do I get them back? Is there some special unlock thing I can do, or do I need to remove the app and pray to all the gods that may or may not exist and hope I get my photos back? They aren't replaceable, and I want to copy them on to my laptop so that I have spare copies now.
Hi Bess Chapman
Would you please suggest which Sophos Product you are using in your organization for the encyrption?