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Low Reputation App question

I am a cybersecurity consultant who is working with a very large corporation.  Recently, I suggested my client run Sophos Mobile Security on a couple of their company issued phones.  Ironically, my client's mobile app popped up in the scan as a 'low reputation app."   This is a major corporation so naturally they were concerned about why their app received this designation.  Can someone please tell me what is the process for us to dig into this deeper?

 

Thanks!



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