Discussions Sophos Central Mobile Alert: Android Enterprise connection error...

Sophos Mobile requires membership for participation - click to join

Thread Info

State Verified Answer
Locked Locked
Replies 20 replies
Subscribers 8 subscribers
Views 12959 views
Users 0 members are here

Options

Suggested

This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos Central Mobile Alert: Android Enterprise connection error...

Christian_ over 4 years ago

Hi Sophos-Experts!

We sporadic get an central alert like this:

Android Enterprise connection error (Unauthorized access. Make sure all required APIs are enabled.)

I can't find any documentation on this error, can someone please explain whats the matter?

Thank you in advance!

This thread was automatically locked due to age.

Parents

0 Keyur over 4 years ago

Hi Christian_

Could you please specify the product with which are you facing the issue?

More details on your scenario would help us to categorize the post in a correct forum and help us to assist you better.

You may check the article- https://community.sophos.com/kb/en-us/132727

Regards,

Keyur
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question use the 'This helped me' link
Cancel
Vote Up 0 Vote Down

Cancel
0 Christian_ over 4 years ago in reply to Keyur

Hello Keyur!

Yes of course: We are facing the issue with Sophos Central Mobile. The alert is shown in Overview > Alerts. We are using Android Enterprise work profiles.

Thank you for the article - I allready checked that, unfortunatelly there is no explanation.
Cancel
Vote Up 0 Vote Down

Cancel

Reply

0 Christian_ over 4 years ago in reply to Keyur

Hello Keyur!

Yes of course: We are facing the issue with Sophos Central Mobile. The alert is shown in Overview > Alerts. We are using Android Enterprise work profiles.

Thank you for the article - I allready checked that, unfortunatelly there is no explanation.
Cancel
Vote Up 0 Vote Down

Cancel

Children

0 LuCar Toni over 4 years ago in reply to Christian_

You should open this Thread in the proper Community.

https://community.sophos.com/products/mobile/

__________________________________________________________________________________________________________________
Cancel
Vote Up 0 Vote Down

Cancel
0 Christian_ over 4 years ago in reply to LuCar Toni

You're right. Can you please move the thread to the proposed Community?
Cancel
Vote Up 0 Vote Down

Cancel
0 lferrara over 4 years ago in reply to Christian_

Christian,

to be able to move the thread, please join the mobile community and then we will move the thread there.

Regards
Cancel
Vote Up 0 Vote Down

Cancel
0 Christian_ over 4 years ago in reply to lferrara

I joined the community, thank you.
Cancel
Vote Up 0 Vote Down

Cancel
0 lferrara over 4 years ago in reply to Christian_

Thread moved!
Cancel
Vote Up 0 Vote Down

Cancel