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9.5.2: Change of certificate does not work (bug?)

Hi,

 

i tried to change a cert within 9.5.2 -

Proceeded this: https://community.sophos.com/kb/en-us/122559

1. Wizard, Import, Webconsole, detect certs, deleted old ones.

2. Restarted server, I get Error 2033 within SMC Control Agent (iOS)

3. Restarted Mobile Terminal, no change

4. like 1. I renerated self signed cert - and afters this I i imported (goto Number 1) - and after this replace with official cert.

All did not help - i reverted my snapsot an I hope you'll have a solution for me. I have 2 weeks to go with the old cert - perhaps someone other has tried to renew/replace the SSL Server cert with SMC 9.5.2 running on Windows Datacenter 2016.

 

Webbrowser opens console without error.



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Parents Reply
  • Hi Sophos,

    please give us information regarding this bug - where is the old cert cached?

    1. in the Database?

    2. within the App-Server?

    3. other location

    I have only two weeks remaining to change the cert due to christmas holidays and we do not want to get into struggle during this time.

    We need a solution/more information. In former times there were also problems with certs and Sophos published no patch - only a „dirty hack“

    Sophos: please give us information to solve this.

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