Configuring VPN Remote Access for the first time on your Sophos XG Firewall? Check out this useful Community post!
Advisory: Sophos XG Firewall - Antivirus service stopped due to failed pattern update. Please visit this KBA for the latest updates
We'd love to hear about it! Click here to go to the product suggestion community
I'm installing a Samsung Galaxy A3. During installation SMC hangs at the point where Google Playstore is updated. It shows 45% for several hours now. I can press the back button but then SMC asks me if I want to reset the phone. I did this and started again but it hangs at the same point. Didn't have this issue with the last 15 devices. Any idea? Temporary problem with Google Playstore / Android for Work? Or maybe device problem? It worked fine before.
I just realized that SMC was updated on 29. August to 9.0.3471. Maybe there is a bug in the new version (again)?
In reply to Jelle:
Did you manage to get a solution to this? I am having the same issue.
In reply to Dave Chunilal:
Yes, it worked at a certain point. I'm currently not sure what was the solution. Android 7.0 was installed and I think I installed an update before trying again (but still was Android 7 after that). Second possibility is that it worked without changes later on when trying again and again. So it could have been a temporary issue with Google or Sophos.
From my experience I would say that it is a temporary issue if you have Android 8.0 or later installed. Android 6 and 7 seem to produce issues with SMC.
Thanks for this. I have it on Android 6 right now and been having this issue for a few days. So i'll try and update Android and see if that helps.
Dave S. Chunilal
I am having the same issue.