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Sophos Central Mobile within the EU-Central-1 region is experiencing communication issues since 22nd August 2019 7 AM UTC, which could lead to many communication-related issues.
For more information, please refer to the below article:
The backlog of open tasks for the mobile device is continuously decreasing within the complete EU-Central-1 region.
The rate of successful device synchronizations which has seen a lot of spikes and gaps went back to a constant high level which means devices can synchronize again.
We recommend you to test the enrollment of new devices tomorrow. For more information, please refer to the above article.