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Wifi not auto-connecting on Android

Hi,

since a while our Samsung Galaxy Tab A 2016 are not connecting automatically to WPA2-PSK Wifi with Wifi profile deployed through Sophos Mobile (on-prem), but it is possible to connect to the deployed profile in the settings app. When creating the Wifi profile manually in the settings app auto-connection is working as expected.

We are experiencing the issue with the latest Sophos Mobile app version 9.0.3410, but also tried older versions 7 and 8. We have tested with both hidden and visible SSIDs. Sophos Mobile server is at 9.0.2 (latest), the tablets are running Android 8.1 (latest).

Does anyone has a solution for this?

Kind Regards, Martin Feuerstein



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