Sophos Central Endpoint and SEC: Computers fail/hang on boot after the Microsoft Windows April 9, 2019 update. Please follow knowledge base article 133945
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obvious a very easy to answer question but I already tried to the KB article (https://community.sophos.com/kb/en-us/123984). We're on SMC 8.6.5 and there is no Configuration Wizard I can start to configure the new certificate.
I tried to re-run the installer setup, it detects the installed version successully and asks if I want to reconfigure my installation. That seems to be the solution but after I click "Yes" the installer closes and nothing more happens.
Any ideas how to replace the certificate?
Hi Christoph Pelzer
AFAIK, the configuration wizard should be present in the installation directory where you extracted everything when running the SMC on-prem installer the first time.
In reply to Yashraj:
under the given path were some executables missing, including the mentioned Configuration Wizard. I have no idea why and how that happend but I extracted them from the original setup file and was able to start the Wizard successfully. The certificate is now updated.
Thank you (and the support employee who contacted me).