This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Bug - Sophos Central- Mobile Control - iOS Passcode

When setting the passcode limitations to Minimum 4 - The devices still say you must enter 6 characters. It will allow you to enter 4 but the message needs to be corrected because users do not know other than what the message is stating.

This thread was automatically locked due to age.

0 Haridoss Sreenivasan over 6 years ago

Hi Phreeze

Thank you for bringing this to our notice, I will look into it and forward it to the DEV team.

Haridoss Sreenivasan
Technical Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
Cancel
Vote Up 0 Vote Down

Cancel
0 Haridoss Sreenivasan over 6 years ago

Hi Phreeze,

iOS devices want 6 characters by default. It looks like that's the case since version 9.x. So when we try to set minimum to 4, iOS requests 6 as it is the default. It even looks like we cannot even enforce 4 or 5 as iOS doesn't allow us to do so.

Haridoss Sreenivasan
Technical Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
Cancel
Vote Up 0 Vote Down

Cancel