Sophos Central Endpoint and SEC: Computers fail/hang on boot after the Microsoft Windows April 9, 2019 update. Please follow knowledge base article 133945
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I recently saw a pop up from Avast and it says your router is infected. Has anyone face any similar issue before? What can be solution to this problem?
Hi Russell Sampson,
This forum is for Sophos Product/Malware related questions. May I know which Sophos product you are using and do you see any alerts/detection from Sophos pointing your router?
In reply to Gowtham Mani:
Thanks for the quick reply. I am using Sophos mobile for my mobile device and Avast for my PC.
In reply to Russell Sampson:
Thanks for the details, May I know if you are seeing the infected message on your Sophos Mobile security? Can you share details on the alert?
Thanks for the reply. Hope you had a great holiday. I was able to find this link on the internet https://silicophilic.com/avast-says-my-router-is-infected/ and it seems to be similar to my issue. Should I try out the resolutions provided here? Do they seem logical to you?
Hi Russell Sampson
As already mentioned, this forum is for Sophos related products and I can't comment on other AV products or the solutions suggested for them. You can try our Sophos Central endpoint/ Sophos Home (30 day trial) and let us know if that helps to resolve your issue.
I would attempt the Sophos Home to see what it states, as for the router itself, you should practice basic steps to ensure your routers security.
Change the default username & password, update the firmware, change the default SSID, etc. etc. etc.
A quick search found this which covers the basics: https://www.makeuseof.com/tag/7-tips-make-wireless-network-secure/
But realistically you should read through a few articles on router security to know what you need.