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Please read our KBA for instructions on Manual Cleanup starting from Step 12: How to remove malware from a Mac OS X computer
In reply to Karlos:
Great! 3 weeks to answer a support question.
That is really old school.....
What do you believe have happened in the meantime?
In reply to Henrik Stadler:
For immediate support, you may contact our Support Team by opening a ticket through our WebForm, SophServ, Live Chat or by giving us a call.