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How long should a manual update take?

I have made a policy change that should allow a few applications to not be cleaned up by Sophos X and have clicked the update now on a workstation I want to test this policy on.  However, it has been 30 minutes, yet the update has not been pushed yet.  How long should this take?  Is there a different manual way to push this policy change?

I am currently working on the machine I want to apply this to, so it is online. 

 

Thanks, 



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  • Hey Christian - 


    Thanks for the reply. I think I found my issue in that link you provided: 

    "If the policy is 'user' based, and activated by a new user logging onto a system. This delay will mean the new user will continue to use the previous users policy until this new policy is updated."

     

    The Policy I made is user based and I didn't log out of my machine. 

     

    To answer the question on how I determined the policy hasn't been received was that the application I wanted to allow was still being cleaned up / removed by Sophos anytime I would try to extract it from a .zip.

     

    Thanks for the help!

  • I have wondered on this, good to know!

    Respectfully, 

     

    Badrobot