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On a new software build of windows 10 on a T450 Lenovo, we found that at the end we installed Sophos Endpoint Intercept X 2.0 and it significantly slowed down the computer. All aspects of the computer became slow. On first bootup, connecting the Wifi - slow. On login, the CPU would pin at 100% for long periods of time with high memory usage. All applications would be slow to open, printing would be very slow. This is a new laptop i5, 8 GB RAM, 256 SSD.
We would remove the Intercept X and the computer would return to normal operation. Fast bootup, fast login, apps, etc...
Now for this customer, then use Trend Micro as their primary AV. We have Sophos Intercept X added on for the extra protection. We did not have issues previously until the Intercept X Version went up to 2.0. Has anyone else noticed a large performance hit with Intercept X 2.0?
In reply to jak:
The performance issue will be fixed with the next Intercept X release (2.0.4) when HitmanPro will reach the version 3.7.6.
In reply to Stefano27383:
When will this update be released?
In reply to Peter Fraser:
Just adding my case to this. Im on Core Agent 2.0.3
High spec'd Dell laptops. Running like dogs with this installed. CPU sitting, not spiking, but sitting between 85 - 90% at all times. Rendering the user getting p'd off with IT.
Please when will this be resolved ?
In reply to Mark Sime:
The currently planned rollout release of Central Intercept X 2.0.4 is May 2018.
Please find more information here: http://downloads.sophos.com/readmes/sesc_interceptx_rneng.htmlKeep in mind that Sophos rolls out a version update over time before making it GA, therefore it may take some time before you receive it.
Thank you for your patience.