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BSOD After latest Hitman Update

JamiePassalacqua

as the title states, we have a computer that BSODs (Windows 10 Pro x64); all scans came up clean otherwise. We had to do a system restore to before the update, and for now I have Sophos services disabled so it doesnt get reapplied. 

Anyone else having this issue?

No hardware changes. Microsoft Surface Pro 4.

 

BSOD is APC_Index_Mismatch



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  • 0

    Can you say what version of Hitman you are running ?

  • +1 in reply to Holger

    whatever the latest version from Sophos Cloud Endpoint is. 

    Just got a reply from Sophos Support: 

    Hello Jamie,

    Thank you for contacting Sophos tech support. 

    Please note the issue you reported is a known issue and our development team is currently working on a solution.
    Please reboot the device after getting the BSOD. If that does not help, we will have to wait till development comes up with a fix.

    Unfortunately we do not have an ETA from Dev. 

    Please let me know if you have any additional questions. Thank you

    Soooo basically I'm SOL because someone didnt test this out? I have about 300 machines out there, what if this starts happening to all of them? I hope someone high up in management sees this....

  • 0 in reply to JamiePassalacqua

    So I assume there is no notice from Sophos about this? This should be a advisory notice or something on the topic. 

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