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I face this problem in my windows (windows 7 32 bits)anybody can help me to solve it
Hi Hanan Al Mutairi
Would you please suggest on how many machines you are seeing this issue? The failing component Sophos.Encryption.ContextMenu.dll is only required for the "secure sharing" feature in the context menu of the Windows Explorer (creating password encrypted files). Could you please try to rename the dll on of clients running this OS.
In reply to Shweta:
Just in one pc I will try rename 'Sophos.Encryption.ContextMenu.dll' then tell you.
In reply to Hanan Al Mutairi:
Sure, please let us know how it goes.
Could it be the same as this issue:https://community.sophos.com/kb/en-us/135504
Have you got the patches?